How To Fix OQ_E388 - The DTF generation was aborted.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 388

• Message text: The DTF generation was aborted.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E388 - The DTF generation was aborted. ?

  The SAP error message OQ_E388, which states "The DTF generation was aborted," typically relates to issues encountered during the generation of the Delivery Tracking File (DTF) in the context of logistics or supply chain processes. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the documents or master data that are required for DTF generation.
  Configuration Issues: Incorrect configuration settings in the system related to DTF generation can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to execute the DTF generation process.
  System Errors: Technical issues or bugs in the SAP system can also cause the DTF generation to abort.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the DTF generation process may fail.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the relevant documents (e.g., sales orders, delivery documents) for completeness and accuracy.
  Ensure that all required fields are filled and that there are no missing entries.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings related to DTF generation in the SAP system.
  Check if any recent changes were made to the configuration that could have affected the process.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to generate the DTF has the necessary authorizations.
  Consult with your SAP security team to verify and adjust user roles if needed.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Look for any specific error codes or messages that accompany OQ_E388.
  
  
  
  Performance Monitoring:
  
  Monitor system performance to identify any bottlenecks or resource constraints.
  If the system is under heavy load, consider scheduling the DTF generation during off-peak hours.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address the OQ_E388 error. There may be patches or updates available that resolve known issues.
  
  
  
  Technical Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:
  
  SLG1 (Application Log)
  SE80 (Object Navigator)
  SE37 (Function Module)
  
  
  
  Documentation: Review SAP documentation related to DTF generation and logistics processes to understand the requirements and configurations better.
  
  
  By systematically addressing these areas, you should be able to identify the root cause of the OQ_E388 error and implement an appropriate solution.