How To Fix OQ_E385 - DTF update view for settlement data: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 385

• Message text: DTF update view for settlement data: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E385 - DTF update view for settlement data: &1 ?

  The SAP error message OQ_E385 typically indicates an issue related to the DTF (Data Transfer Framework) update view for settlement data. This error can occur in various contexts, often related to the processing of settlement data in SAP systems, particularly in the context of logistics or project systems.
  Cause:
  The error message OQ_E385 can be caused by several factors, including:
  
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables related to settlement data.
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to the DTF or settlement processes can lead to this error.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access or modify the settlement data.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or issues with the DTF itself.
  
  
  Solution:
  To resolve the OQ_E385 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the data being processed for any inconsistencies or missing entries. Ensure that all required fields are populated correctly.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to the DTF and settlement processes. Ensure that they are set up correctly according to your business requirements.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team to ensure proper access rights.
  
  
  
  Check for Locks:
  
  Investigate if there are any database locks that might be preventing the update. You can use transaction codes like SM12 to check for locks.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OQ01 (Create Settlement Rule), OQ02 (Change Settlement Rule), and OQ03 (Display Settlement Rule) to manage settlement data.
  Documentation: Review SAP documentation related to the Data Transfer Framework and settlement processes for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the OQ_E385 error in your SAP system.