How To Fix OQ_E384 - DTF item lock object: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 384

• Message text: DTF item lock object: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E384 - DTF item lock object: &1 ?

  The SAP error message OQ_E384, which indicates a "DTF item lock object: &1," typically occurs in the context of the SAP system when there is an issue related to data transfer or item locking in the context of document processing. This error can arise in various scenarios, such as during the processing of documents in logistics, sales, or inventory management.
  Cause:
  
  Item Locking: The error usually indicates that the item you are trying to access or modify is currently locked by another user or process. This can happen if multiple users are trying to access the same document or item simultaneously.
  Transaction Conflicts: If a transaction is not completed properly or if there are background jobs that are still processing, it can lead to locks on certain items.
  Database Locks: Sometimes, database locks can occur due to long-running transactions or uncommitted changes.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can identify which user or process is holding the lock and take appropriate action.
  Release Locks: If you find that a lock is held unnecessarily, you can release it (if you have the necessary authorizations) or contact the user who is holding the lock to resolve the issue.
  Review Background Jobs: Check if there are any background jobs that might be causing the lock. You can use transaction code SM37 to monitor and manage background jobs.
  System Performance: Ensure that the system is performing optimally. Sometimes, performance issues can lead to prolonged locks.
  Consult Documentation: Review SAP notes or documentation related to the specific module you are working with, as there may be specific recommendations or patches available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM37 (for background jobs), and SE11 (for data dictionary).
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific fixes or updates available.
  User Authorizations: Ensure that users have the appropriate authorizations to access and modify the items in question, as authorization issues can sometimes manifest as locking problems.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.