How To Fix OQ_E364 - *** Messages for the DTF generation program ***

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 364

• Message text: *** Messages for the DTF generation program ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E364 - *** Messages for the DTF generation program *** ?

  The SAP error message OQ_E364 is related to the DTF (Delivery Tracking File) generation program. This error typically indicates that there is an issue with the data or configuration required for generating the DTF. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  
  Missing or Incomplete Data: The data required for generating the DTF may be incomplete or missing. This could include missing delivery documents, incorrect material master data, or incomplete customer information.
  
  
  Configuration Issues: There may be configuration issues in the SAP system related to the DTF generation process. This could involve settings in the logistics or sales and distribution modules.
  
  
  Authorization Issues: The user attempting to generate the DTF may not have the necessary authorizations to access the required data or execute the program.
  
  
  Program Errors: There could be bugs or issues within the DTF generation program itself, which may require a patch or update from SAP.
  
  
  Data Consistency Issues: Inconsistencies in the data, such as mismatched document statuses or incorrect relationships between documents, can lead to this error.
  
  
  Solutions:
  
  
  Check Data Completeness: Verify that all necessary data for the DTF generation is complete. This includes checking delivery documents, material master data, and customer information.
  
  
  Review Configuration Settings: Ensure that the configuration settings for the DTF generation process are correct. This may involve checking settings in the SAP customizing (SPRO) related to logistics and sales and distribution.
  
  
  User Authorizations: Confirm that the user has the appropriate authorizations to execute the DTF generation program. This may involve checking roles and permissions in the SAP system.
  
  
  Debugging the Program: If you have access to technical resources, consider debugging the DTF generation program to identify any specific issues or errors in the code.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues with the DTF generation program.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used in the DTF generation process, such as VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery).
  Documentation: Review SAP documentation related to DTF generation and logistics processes to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the OQ_E364 error message related to the DTF generation program in SAP.