How To Fix OQ_E339 - Error in updating fees for payment card statistics. Contact system admin.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 339

• Message text: Error in updating fees for payment card statistics. Contact system admin.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E339 - Error in updating fees for payment card statistics. Contact system admin. ?

  The SAP error message OQ_E339, which indicates "Error in updating fees for payment card statistics. Contact system admin," typically arises in the context of payment processing within SAP systems, particularly when dealing with payment card transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings related to payment card processing in the SAP system.
  Data Integrity Issues: There could be issues with the data being processed, such as missing or incorrect information in the payment card transaction records.
  Authorization Problems: The user may not have the necessary permissions to update payment card statistics.
  System Bugs: There may be bugs or issues in the SAP version being used that affect the processing of payment card transactions.
  Database Issues: Problems with the database, such as connectivity issues or corruption, can also lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment card processing in the SAP system. Ensure that all necessary parameters are correctly set up.
  Data Validation: Validate the data being processed for payment card transactions. Check for any missing or incorrect entries that could be causing the error.
  User Permissions: Verify that the user encountering the error has the appropriate authorizations to perform the transaction and update payment card statistics.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into what went wrong.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. Applying patches or updates may resolve the issue.
  Contact SAP Support: If the issue persists after checking the above, it may be necessary to contact SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F-28 (Post Incoming Payments) that may be involved in payment processing.
  Documentation: Review SAP documentation related to payment card processing and fees to ensure compliance with best practices.
  Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the OQ_E339 error in your SAP system.