How To Fix OQ_E337 - Inconsistent reconciliation data and customizing for clearing house &.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 337

• Message text: Inconsistent reconciliation data and customizing for clearing house &.

What causes this issue?

For clearing house &v1&, data from the clearing house was uploaded into
the &v2& table, but the customizing set-up for clearing house &v1& is
for &v3& data.

System Response

No reconciliation proposal or settlement can be made and the program
exits.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the reconciliation customizing to ensure the detailed/aggregated
data field contains a correct value.
Check whether the clearing house data being reconcilied or settled is
uploaded in aggregated or detailed format. If the data format is
aggregated, then the data should be contained within table
OIRE_RECON_AGG, if the data is in detailed format, then the data should
be contained in table OIRE_RECON_DET.
Check the entry(ies) in table OIRE_RECON_ADM for the upload number
being reconciled or settled and determine whether field DET_AGG_IND
contains the correct entry, D or A. If it is incorrect, please check
the BAPI that is being called during the upload of the data from the
clearing house.
Alternatively, for the reconciliation process, the error could be
within customizing. Check the entries contained within
OIRE_MATCHKY_FLD. If the data being reconciled is in detailed format,
then the table entry for SOURCE 1 TAB should be OIRE_RECON_DET,
otherwise, for aggregated format data, the table entry for SOURCE 1 TAB
should be OIRE_RECON_AGG.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E337 - Inconsistent reconciliation data and customizing for clearing house &. ?

  The SAP error message OQ_E337, which indicates "Inconsistent reconciliation data and customizing for clearing house," typically arises in the context of financial transactions, particularly when dealing with clearing houses or reconciliation processes in SAP systems. This error suggests that there is a mismatch or inconsistency between the data that has been configured in the system and the actual data being processed.
  Causes:
  
  Configuration Issues: The clearing house settings in the SAP system may not be properly configured. This includes settings related to reconciliation accounts, clearing accounts, or other financial parameters.
  Data Inconsistencies: There may be discrepancies in the data being processed, such as missing or incorrect entries in the reconciliation tables.
  Customizing Errors: Customization settings for the clearing house may not align with the actual business processes or data being used.
  Master Data Issues: Problems with master data, such as incorrect vendor or customer accounts, can lead to reconciliation issues.
  Transaction Errors: Errors in the transactions being processed, such as incorrect postings or missing documents, can also trigger this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the clearing house in the SAP system. Ensure that all necessary parameters are correctly set up and aligned with business requirements.
  Data Validation: Validate the data in the reconciliation tables. Look for any inconsistencies or missing entries that could be causing the error.
  Review Customizing Settings: Ensure that the customizing settings for the clearing house are appropriate and reflect the actual processes being used.
  Master Data Review: Check the master data for any inconsistencies or errors. Ensure that all relevant accounts are correctly set up and linked.
  Transaction Review: Investigate the transactions that are being processed when the error occurs. Look for any anomalies or errors in the postings.
  Consult Documentation: Refer to SAP documentation or support notes related to the error message for additional guidance and troubleshooting steps.
  Engage SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific insights or patches related to the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in diagnosing the issue, such as transaction codes for financial accounting (FI) and reconciliation processes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the OQ_E337 error in your SAP system.