How To Fix OQ_E335 - Matchkey & has been altered.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 335

• Message text: Matchkey & has been altered.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E335 - Matchkey & has been altered. ?

  The SAP error message "OQ_E335 Matchkey & has been altered" typically occurs in the context of SAP's Order Management or Logistics modules, particularly when dealing with order processing, delivery, or inventory management. This error indicates that a match key, which is a unique identifier used to link various documents or transactions, has been modified or is inconsistent with the expected data.
  Cause:
  
  Data Integrity Issues: The match key may have been altered due to manual changes, data migration, or integration processes that did not maintain data integrity.
  Concurrent Processing: If multiple users or processes are trying to update the same data simultaneously, it can lead to inconsistencies.
  Custom Development: Custom programs or enhancements that manipulate match keys without proper checks can lead to this error.
  System Upgrades or Changes: Changes in system configuration or upgrades may affect how match keys are generated or validated.
  
  Solution:
  
  Check Data Consistency: Verify the integrity of the data related to the match key. Ensure that all related documents (e.g., orders, deliveries) are consistent and correctly linked.
  Review Custom Code: If there are custom developments, review the code to ensure that it correctly handles match keys and does not alter them unexpectedly.
  Locking Mechanisms: Implement proper locking mechanisms to prevent concurrent updates to the same data, which can help avoid conflicts.
  Recreate Match Key: If possible, recreate the match key or related documents to restore consistency.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that address this specific error message.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE80 (Object Navigator), or SM37 (Job Monitoring).
  Logs and Traces: Check system logs (SM21) and application logs (SLG1) for additional error messages or warnings that may provide more context.
  User Authorizations: Ensure that users have the necessary authorizations to perform the actions related to the match key, as insufficient permissions can also lead to errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.