How To Fix OQ_E297 - No data to determine the document pricing procedure key is available.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 297

• Message text: No data to determine the document pricing procedure key is available.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E297 - No data to determine the document pricing procedure key is available. ?

  The SAP error message OQ_E297, which states "No data to determine the document pricing procedure key is available," typically occurs in the context of sales and distribution (SD) or when dealing with pricing procedures in SAP. This error indicates that the system is unable to find the necessary data to determine the pricing procedure for a document, such as a sales order or quotation.
  Causes:
  
  Missing Master Data: The required master data (like customer master, material master, or condition records) may not be properly maintained or may be missing.
  Pricing Procedure Configuration: The pricing procedure may not be correctly configured in the system. This includes the assignment of pricing procedures to sales areas, customer master records, or document types.
  Sales Area Not Defined: The sales area (which includes the sales organization, distribution channel, and division) may not be defined or may not match the data in the document.
  Condition Records: There may be no condition records available for the pricing procedure being used, which means the system cannot find any pricing information.
  Document Type Issues: The document type being used may not be linked to a valid pricing procedure.
  
  Solutions:
  
  
  Check Master Data:
  
  Ensure that the customer master data is complete and correctly maintained, including the sales area data.
  Verify that the material master data is also complete and includes the necessary sales views.
  
  
  
  Review Pricing Procedure Configuration:
  
  Go to the configuration settings in SPRO and check the pricing procedure assignment for the relevant sales area.
  Ensure that the pricing procedure is assigned to the correct sales document type and customer master record.
  
  
  
  Verify Sales Area:
  
  Confirm that the sales area defined in the document matches the sales area in the customer master and that it is correctly set up in the system.
  
  
  
  Check Condition Records:
  
  Use transaction codes like VK11 or VK12 to check if the necessary condition records exist for the pricing procedure.
  If they do not exist, create the required condition records.
  
  
  
  Document Type Configuration:
  
  Ensure that the document type being used is linked to a valid pricing procedure in the configuration settings.
  
  
  
  Testing:
  
  After making the necessary changes, test the document creation again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  VK11 / VK12 for maintaining condition records.
  SPRO for accessing configuration settings.
  VD03 for displaying customer master data.
  MM03 for displaying material master data.
  
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  
  
  Documentation: Review SAP documentation on pricing procedures and sales document processing for more detailed guidance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the OQ_E297 error message in SAP.