How To Fix OQ_E296 - Neither the business location nor the clearing house was passed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 296

  • Message text: Neither the business location nor the clearing house was passed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E296 - Neither the business location nor the clearing house was passed. ?

    The SAP error message OQ_E296, which states "Neither the business location nor the clearing house was passed," typically occurs in the context of SAP's Order Management or Financial modules, particularly when dealing with transactions that require specific business location or clearing house information.

    Cause:

    This error usually arises when:

    1. Missing Data: The transaction or document being processed does not have the required business location or clearing house information populated.
    2. Configuration Issues: The system may not be properly configured to recognize the business location or clearing house for the specific transaction type.
    3. Data Entry Errors: There may be a mistake in the data entry process, leading to the omission of necessary fields.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Transaction Data:

      • Review the transaction or document that triggered the error. Ensure that the business location and clearing house fields are filled in correctly.
      • If these fields are optional, verify if they are required for the specific transaction type you are processing.
    2. Configuration Review:

      • Check the configuration settings in SAP related to business locations and clearing houses. Ensure that they are set up correctly in the system.
      • Navigate to the relevant configuration areas (e.g., SPRO) and verify that the necessary settings for business locations and clearing houses are in place.
    3. Master Data Verification:

      • Ensure that the master data for the business location and clearing house is correctly maintained in the system. This includes checking the relevant master records for completeness.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the error message and the required fields for the transaction you are working with.
    5. User Training:

      • If the issue is related to data entry, consider providing additional training to users on the importance of entering all required fields in transactions.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting (e.g., SE11 for data dictionary, SE80 for object navigator).
    • User Roles: Ensure that users have the appropriate roles and authorizations to access and modify the necessary data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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