How To Fix OQ_E267 - At least one validation error for payment card transactions occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 267

• Message text: At least one validation error for payment card transactions occurred

What causes this issue?

In the payment card inbound interface the system performs system- and
customer-specific validation routines on each payment card transaction
record.
For at least one of the transactions a validation check failed.

System Response

The system uploaded the faulty transaction(s).
However it will not be included in Clearing House settlement
processing unless the validation error is resolved.

How to fix this error?

Please start the payment card transaction overview report 'ROIREDTF' to
investigate the validation error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E267 - At least one validation error for payment card transactions occurred ?

  The SAP error message OQ_E267, which indicates "At least one validation error for payment card transactions occurred," typically arises during the processing of payment card transactions in SAP systems. This error can occur for various reasons, often related to the validation of payment card data or configuration issues.
  Causes:
  
  Invalid Payment Card Data: The payment card information entered may be incorrect or incomplete. This includes issues like an invalid card number, expiration date, or CVV code.
  Configuration Issues: The payment processing configuration in SAP may not be set up correctly. This includes settings related to payment methods, payment card types, or validation rules.
  Transaction Limits: The transaction may exceed predefined limits set for payment card transactions, such as maximum transaction amount or frequency.
  Card Type Restrictions: The payment card type being used may not be accepted for the transaction due to restrictions in the system.
  Network or Connectivity Issues: Problems with the connection to the payment gateway or processor can also lead to validation errors.
  
  Solutions:
  
  Verify Payment Card Information: Ensure that all payment card details are entered correctly. Double-check the card number, expiration date, and CVV.
  Review Configuration Settings: Check the configuration settings in SAP for payment processing. Ensure that the payment methods and card types are correctly set up and that validation rules are appropriate.
  Check Transaction Limits: Review the transaction limits set in the system and ensure that the transaction does not exceed these limits.
  Consult Payment Gateway Documentation: If using a third-party payment gateway, consult their documentation for any specific requirements or restrictions related to payment card transactions.
  Test Connectivity: Ensure that the connection to the payment processor is stable and functioning correctly. This may involve checking network settings or contacting the payment processor for support.
  Review Logs: Check the SAP application logs for more detailed error messages that can provide additional context on the validation failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to payment processing and payment card transactions for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the OQ_E267 error in your SAP system.