How To Fix OQ_E244 - PC numbers (&1) with characters are not handled yet. -> see Text.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 244

• Message text: PC numbers (&1) with characters are not handled yet. -> see Text.

What causes this issue?

You entere a PC number that contains one or more characters.
These card numbers are not supported yet.

System Response

The system was NOT able to determine a PC type, therefore the PC type
is set to 'DUMM'.

How to fix this error?

Check and change the entered PC number so that the system can determine
a valid PC type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E244 - PC numbers (&1) with characters are not handled yet. -> see Text. ?

  The SAP error message OQ_E244 indicates that there are PC (Production Control) numbers that contain characters that the system does not currently handle. This typically occurs in the context of production planning or order processing where the system expects numeric values but encounters alphanumeric characters instead.
  Cause:
  
  Invalid PC Number Format: The PC numbers being processed may contain special characters or letters that are not allowed in the expected format.
  Configuration Issues: The system may not be configured to handle certain formats of PC numbers, especially if there have been recent changes to the data structure or input methods.
  Data Entry Errors: Users may have inadvertently entered incorrect data into the system, leading to the presence of invalid characters in the PC numbers.
  
  Solution:
  
  Data Validation: Check the PC numbers that are causing the error. Ensure that they conform to the expected format (usually numeric). Remove any invalid characters.
  Correct Data Entry: If the error is due to user input, provide training or guidelines to ensure that users enter valid PC numbers.
  System Configuration: If the PC numbers are valid but still causing issues, consult with your SAP Basis or technical team to review the system configuration. They may need to adjust settings to allow for the new format or characters.
  Error Handling: Implement error handling in your processes to catch these issues before they cause disruptions. This could involve adding validation checks in the user interface or during data import processes.
  Consult Documentation: Refer to SAP documentation or support for any updates or patches that may address this issue, especially if it is a known bug or limitation in the version you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary) to check the structure of the PC number field.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.