How To Fix OQ_E138 - Can't delete the payment card transaction because of subsequent documents

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 138

• Message text: Can't delete the payment card transaction because of subsequent documents

What causes this issue?

You tried to delete this payment card transaction although subsequent
documents and/or DBT entries exist for it. Therefore you can't delete
it. The action is refused.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E138 - Can't delete the payment card transaction because of subsequent documents ?

  The SAP error message OQ_E138, which states "Can't delete the payment card transaction because of subsequent documents," typically occurs when you attempt to delete a payment card transaction that is linked to subsequent documents or processes in the system. This can happen in various scenarios, such as when there are invoices, credit memos, or other financial documents that reference the payment card transaction.
  Cause:
  
  Subsequent Documents: The primary cause of this error is that there are subsequent documents (like invoices or credit memos) that have been created based on the payment card transaction you are trying to delete. SAP prevents the deletion to maintain data integrity and avoid inconsistencies in financial reporting.
  Dependencies: The transaction may have dependencies that are critical for the accounting and financial processes, which SAP protects against accidental deletion.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Subsequent Documents:
  
  Check for any documents that are linked to the payment card transaction. You can do this by reviewing the transaction history or using transaction codes like FB03 (Display Document) to see if there are any related documents.
  
  
  
  Reverse or Delete Subsequent Documents:
  
  If you find any subsequent documents that are dependent on the payment card transaction, you will need to reverse or delete those documents first. Ensure that you have the necessary permissions and that you follow your organization's policies for document reversal or deletion.
  
  
  
  Consult with Your Team:
  
  If you are unsure about which documents are linked or how to proceed, consult with your finance or accounting team. They may have insights into the specific transactions and can guide you on the appropriate steps.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check for any related transactions that might be causing the issue.
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements in place, ensure that these are not affecting the ability to delete the payment card transaction.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Review SAP documentation related to payment card processing and transaction management to understand the implications of deleting transactions.
  Testing: If you are in a testing environment, you can try to replicate the issue to better understand the dependencies and how to manage them.
  
  By following these steps, you should be able to resolve the OQ_E138 error and successfully manage your payment card transactions in SAP.