How To Fix OQ_E138 - Can't delete the payment card transaction because of subsequent documents

OQ_E138 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 138

• Message text: Can't delete the payment card transaction because of subsequent documents

What causes this issue?

You tried to delete this payment card transaction although subsequent
documents and/or DBT entries exist for it. Therefore you can't delete
it. The action is refused.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E138 - Can't delete the payment card transaction because of subsequent documents ?

  The SAP error message OQ_E138, which states "Can't delete the payment card transaction because of subsequent documents," typically occurs when you attempt to delete a payment card transaction that is linked to subsequent documents or processes in the system. This can happen in various scenarios, such as when there are invoices, credit memos, or other financial documents that reference the payment card transaction.
  
  Cause:
  
  Subsequent Documents: The primary cause of this error is that there are subsequent documents (like invoices or credit memos) that have been created based on the payment card transaction you are trying to delete. SAP prevents the deletion to maintain data integrity and avoid inconsistencies in financial reporting.
  Dependencies: The transaction may have dependencies that are critical for the accounting and financial processes, which SAP protects against accidental deletion.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify Subsequent Documents:
  
  Check for any documents that are linked to the payment card