How To Fix OQ_E137 - Splitting is not relevant for this payment card type.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 137

• Message text: Splitting is not relevant for this payment card type.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E137 - Splitting is not relevant for this payment card type. ?

  The SAP error message OQ_E137, which states "Splitting is not relevant for this payment card type," typically occurs in the context of payment processing within SAP, particularly when dealing with payment cards. This error indicates that the system is trying to apply a splitting functionality to a payment card type that does not support it.
  Cause:
  
  Payment Card Type: The payment card type being used (e.g., credit card, debit card) is not configured to allow splitting of payments. This can happen if the card type is set up in a way that does not support splitting transactions.
  Configuration Settings: The configuration settings in SAP for the payment card type may not allow for splitting. This could be due to specific settings in the payment method configuration or in the payment card type settings.
  Transaction Type: The type of transaction being processed may not be compatible with splitting for the selected payment card type.
  
  Solution:
  
  
  Check Payment Card Configuration:
  
  Go to the configuration settings for payment methods in SAP (Transaction code: SPRO).
  Navigate to the relevant section for payment card types and check if the card type in question is set up to allow splitting.
  If necessary, modify the configuration to enable splitting for that payment card type.
  
  
  
  Review Transaction Settings:
  
  Ensure that the transaction type you are trying to process is compatible with the payment card type.
  If the transaction does not support splitting, consider using a different payment method or card type that does.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to payment processing and card types to understand the limitations and configurations required for splitting.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations, consider reaching out to SAP support for further assistance. They may provide insights specific to your SAP version or configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates related to payment card processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing: After making any configuration changes, conduct thorough testing to ensure that the payment processing works as expected without triggering the error.
  
  By following these steps, you should be able to resolve the OQ_E137 error and ensure that your payment processing functions correctly.