How To Fix OQ_E123 - The specified clearing house does not match the specified card type.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 123

  • Message text: The specified clearing house does not match the specified card type.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E123 - The specified clearing house does not match the specified card type. ?

    The SAP error message OQ_E123, which states "The specified clearing house does not match the specified card type," typically occurs in the context of payment processing or financial transactions within the SAP system. This error indicates a mismatch between the clearing house (the entity responsible for processing the payment) and the card type being used for the transaction.

    Cause:

    1. Configuration Mismatch: The clearing house may not be configured to accept the specified card type (e.g., Visa, MasterCard, etc.). Each clearing house has specific card types it can process.
    2. Incorrect Card Type: The card type being used in the transaction may not be valid for the selected clearing house.
    3. Data Entry Error: There may be a mistake in the data entry, such as selecting the wrong clearing house or card type.
    4. System Configuration: The system may not be properly set up to link the card types with the appropriate clearing houses.

    Solution:

    1. Check Configuration: Verify the configuration settings in the SAP system for both the clearing house and the card types. Ensure that the clearing house is set up to accept the specified card type.

      • Navigate to the relevant configuration settings in SAP (usually found in the Financial Accounting or Payment Processing modules).
      • Ensure that the card type is correctly linked to the clearing house.
    2. Validate Card Type: Ensure that the card type being used in the transaction is valid and supported by the clearing house. If necessary, update the transaction to use a different card type that is compatible.

    3. Review Transaction Data: Double-check the transaction data for any errors. Ensure that the correct clearing house and card type are selected.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific configuration steps related to payment processing and clearing houses.

    5. Contact Support: If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or others relevant to your specific SAP setup.
    • User Roles and Permissions: Ensure that the user attempting the transaction has the necessary permissions to access the clearing house and card type configurations.

    By following these steps, you should be able to identify and resolve the cause of the OQ_E123 error in your SAP system.

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