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How To Fix OQ_E122 - The specified card type is not a credit card. Enter a credit card type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

  • Message number: 122

  • Message text: The specified card type is not a credit card. Enter a credit card type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OQ_E122 - The specified card type is not a credit card. Enter a credit card type ?

    The SAP error message OQ_E122 indicates that the system expects a credit card type to be specified, but the input provided does not match any recognized credit card types. This error typically occurs in scenarios where credit card information is being processed, such as in sales orders, billing, or payment processing.

    Cause:

    1. Incorrect Card Type: The card type entered does not correspond to any of the predefined credit card types in the SAP system (e.g., Visa, MasterCard, American Express).
    2. Missing Configuration: The credit card type may not be configured correctly in the system, or the card type may not be set up in the relevant master data.
    3. Data Entry Error: There may be a typographical error in the card type field, leading to an invalid entry.
    4. System Settings: The system may not be set up to recognize certain card types due to configuration settings.

    Solution:

    1. Verify Card Type: Check the card type entered and ensure it matches one of the valid credit card types recognized by SAP. Common types include:

      • Visa
      • MasterCard
      • American Express
      • Discover
      • JCB
      • Diners Club
    2. Check Configuration:

      • Go to the configuration settings in SAP (usually in the SPRO transaction) and verify that the credit card types are correctly defined.
      • Ensure that the card type you are trying to use is included in the configuration.
    3. Correct Data Entry:

      • Double-check the input for any typographical errors or incorrect formatting.
      • Ensure that the card type is entered in the correct field and format.
    4. Consult Documentation: If you are unsure about the valid card types or how to configure them, refer to the SAP documentation or consult with your SAP administrator.

    5. Testing: After making any changes, test the transaction again to see if the error persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to credit card processing.
    • User Roles and Authorizations: Ensure that the user has the necessary permissions to enter credit card information.
    • Integration with Payment Processors: If your SAP system is integrated with external payment processors, ensure that the integration settings are correct and that the processor supports the card type being used.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.

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