How To Fix OQ_E125 - The system was not able to determine a new number for PC type & CCode &.

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 125

• Message text: The system was not able to determine a new number for PC type & CCode &.

What causes this issue?

The system tried to retrieve a new number from the appropriate number
range object. However the number range intervals are not set up
properly.

System Response

The system did not proceed.

How to fix this error?

Please maintain the number range intervals for the objects:
OIREDTF
OIREDTFXX1
This can be done either in the IS-Oil Downstream Service Station
Retailing part of the IMG or directly within transaction SNRO in the
IMG.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E125 - The system was not able to determine a new number for PC type & CCode &. ?

  The SAP error message OQ_E125 indicates that the system was unable to determine a new number for a specific PC (Production Control) type and company code. This error typically arises in the context of number range management, where the system is trying to assign a new number to a document or transaction but cannot find an appropriate number in the defined range.
  Causes:
  
  Number Range Not Defined: The number range for the specific PC type and company code may not be defined in the system.
  Number Range Exhausted: The defined number range may have been exhausted, meaning all available numbers have been used.
  Number Range Status: The number range may be set to "not available" or "not active."
  Authorization Issues: The user may not have the necessary authorizations to access or use the number range.
  Configuration Issues: There may be configuration issues in the number range settings for the specific PC type and company code.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object.
  Ensure that the number range is defined for the specific PC type and company code.
  
  
  
  Define or Extend Number Range:
  
  If the number range is not defined, you will need to create it.
  If the number range is exhausted, you can extend it by adding more numbers to the range.
  
  
  
  Activate Number Range:
  
  Ensure that the number range is active. You can do this in the same transaction (SNRO).
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the number range. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or consult with your SAP Basis or functional team for specific guidance related to your configuration.
  
  
  
  Testing:
  
  After making changes, perform a test to ensure that the error no longer occurs and that the system can successfully assign a new number.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO - Number Range Objects
  OBA7 - Define Number Ranges for Document Types
  
  
  SAP Notes: Check SAP Notes related to number range issues for any known bugs or additional guidance.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the OQ_E125 error and ensure that the system can successfully determine a new number for the specified PC type and company code.