How To Fix OQ_E115 - Please enter a valid payment card type

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 115

• Message text: Please enter a valid payment card type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E115 - Please enter a valid payment card type ?

  The SAP error message OQ_E115, which states "Please enter a valid payment card type," typically occurs in the context of payment processing within SAP systems, particularly when dealing with transactions that involve credit or debit card payments. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Card Type: The payment card type entered (e.g., Visa, MasterCard, American Express) is not recognized by the system. This could be due to a typo or an unsupported card type.
  Configuration Issues: The payment card types may not be properly configured in the SAP system. This could involve missing entries in the relevant configuration tables.
  Data Entry Error: The user may have entered the card type incorrectly, leading to the error.
  Integration Issues: If the SAP system is integrated with external payment gateways, there may be discrepancies in the card type definitions between the systems.
  
  Solution:
  
  Check Card Type: Verify that the card type entered is valid and correctly spelled. Common card types include Visa, MasterCard, American Express, etc.
  Configuration Review:
  
  Access the configuration settings in SAP (usually through transaction codes like SPRO).
  Navigate to the relevant section for payment processing and ensure that the card types are correctly defined and active.
  If necessary, add or modify the card types in the configuration.
  
  
  User Training: Ensure that users are trained on how to correctly enter payment card information to avoid data entry errors.
  Integration Check: If the system is integrated with a payment gateway, check the integration settings to ensure that the card types are consistent across both systems.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on configuring payment card types.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 for automatic payment transactions or F-28 for incoming payments.
  User Roles and Authorizations: Ensure that users have the necessary roles and authorizations to process payments and access the relevant configuration settings.
  Testing: After making changes, conduct tests to ensure that the error no longer occurs and that payment processing works as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.