Message type: E = Error
Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing
Message number: 065
Message text: The entered payment card number is wrong.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message OQ_E065, which states "The entered payment card number is wrong," typically occurs during the processing of payment transactions involving credit or debit cards. This error indicates that the payment card number entered does not meet the expected format or validation criteria. Causes: Incorrect Card Number: The card number may have been entered incorrectly, such as mistyping digits or including invalid characters. Invalid Card Format: The card number may not conform to the expected format for credit card numbers (e.g., length, numeric only). Expired Card: The card may be expired, which can lead to validation errors. Unsupported Card Type: The card type may not be supported by the SAP system or the payment gateway being used.
Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, such as incorrect settings for payment methods. Validation Rules: The system may have specific validation rules that the entered card number does
Get instant SAP help. Sign up for our Free Essentials Plan.
OQ_E064 For item & the & is not filled.
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
OQ_E063 Expiry date is in the past. -> Change your entry.
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
OQ_E066 You are going to change an already investigated complaint transaction!
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
OQ_E067 No payment card category could be determined! -> see Text
What causes this issue? You tried to have a detailed look to a payment card transaction where no payment card category could be determined. in order ...
Click on this link to search all SAP messages.