How To Fix OQ_E067 - No payment card category could be determined! -> see Text

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 067

• Message text: No payment card category could be determined! -> see Text

What causes this issue?

You tried to have a detailed look to a payment card transaction where
no payment card category could be determined. in order to be able to
continue with the DTF dialog program a payment card category needs to
bedetermined.

System Response

The DTF dialog program returns back to the DTF report.

How to fix this error?

Check the customising settings for the payment card type and category
and then try again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E067 - No payment card category could be determined! -> see Text ?

  The SAP error message OQ_E067, which states "No payment card category could be determined! -> see Text," typically occurs in the context of payment processing, particularly when dealing with credit card transactions in SAP systems. This error indicates that the system is unable to identify the appropriate payment card category for the transaction being processed.
  Causes:
  
  Missing Configuration: The payment card category may not be configured in the system. This could be due to missing entries in the relevant configuration tables.
  Incorrect Master Data: The customer or vendor master data may not have the necessary payment card information or may be incorrectly set up.
  Payment Method Issues: The payment method being used may not be linked to a valid payment card category.
  Transaction Type: The transaction type being processed may not support the payment card category.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration or master data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment cards in SAP (usually found in the Financial Accounting or Sales and Distribution modules).
  Ensure that the payment card categories are properly defined and linked to the relevant payment methods.
  
  
  
  Review Master Data:
  
  Check the customer or vendor master data to ensure that the payment card information is correctly entered.
  Make sure that the payment card type is specified and that it matches the expected categories.
  
  
  
  Verify Payment Methods:
  
  Ensure that the payment method being used in the transaction is correctly configured to support payment card transactions.
  Check if the payment method is assigned to the appropriate payment card categories.
  
  
  
  Transaction Type Validation:
  
  Confirm that the transaction type being processed is compatible with the payment card category.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the payment card configuration and master data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to payment processing and payment card configuration for additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FD32 (Customer Credit Management).
  Support: If the issue persists after checking the above areas, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the OQ_E067 error and implement the necessary solutions to resolve it.