How To Fix OQ_E021 - Please enter values in only one of the 'criteria' fields

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 021

• Message text: Please enter values in only one of the 'criteria' fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E021 - Please enter values in only one of the 'criteria' fields ?

  The SAP error message OQ_E021, which states "Please enter values in only one of the 'criteria' fields," typically occurs when a user is trying to execute a transaction or report that requires input in specific fields, but multiple fields have been filled out simultaneously. This can lead to ambiguity in the criteria being used for the operation, which is why SAP restricts the input to only one field at a time.
  Cause:
  
  Multiple Fields Filled: The most common cause of this error is that the user has entered values in more than one of the designated criteria fields in a selection screen or input form.
  Incorrect Input: Sometimes, users may not realize that certain fields are mutually exclusive and should not be filled out together.
  
  Solution:
  
  Review Input Fields: Check the selection screen or input form where the error occurred. Identify the fields labeled as 'criteria' and ensure that only one of them has a value entered.
  Clear Unnecessary Fields: If you have filled out multiple fields, clear the values from all but one of them. Choose the most relevant field for your query or operation.
  Consult Documentation: If you are unsure which fields are mutually exclusive, refer to the SAP documentation or help text associated with the transaction or report you are using.
  Test with Different Criteria: If you are trying to run a report or transaction, try running it with different criteria to see if the error persists.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes depending on the context (e.g., sales orders, purchase orders, etc.).
  User Training: Ensure that users are trained on how to properly use the selection screens and understand the implications of filling out multiple criteria fields.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this issue or provide additional guidance.
  System Configuration: In some cases, the configuration of the SAP system may dictate which fields are considered criteria. Consult with your SAP Basis or configuration team if you suspect a configuration issue.
  
  By following these steps, you should be able to resolve the OQ_E021 error and proceed with your SAP tasks.