How To Fix OQ_E023 - The customer is not created in the specified sales area. -> See text

OQ_E023 - Overview

• Message type: E = Error

• Message class: OQ_E - IS-Oil SSR : Message pool Payment Card Processing

• Message number: 023

• Message text: The customer is not created in the specified sales area. -> See text

What causes this issue?

The customer is not created in the specified sales area yet.

How to fix this error?

Please change your entries or create the customer for the sales area
that you would like to use.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_E023 - The customer is not created in the specified sales area. -> See text ?

  The SAP error message OQ_E023 indicates that a customer is not created in the specified sales area. This typically occurs when you are trying to process a sales order, delivery, or any other transaction that requires customer data, but the customer master record does not exist for the specific sales area (which includes the combination of sales organization, distribution channel, and division).
  
  Cause:
  
  Customer Master Data Missing: The customer master record has not been created for the specific sales area you are trying to use.
  Incorrect Sales Area: The sales area specified in the transaction does not match any existing sales area for the customer.
  Data Inconsistency: There may be inconsistencies in the customer data or the sales area configuration.
  
  
  Solution:
  
  
  Create Customer in the Sales Area:
  
  Go to the transaction code XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data).
  Enter the required details, including the sales organization, distribution channel, and division.
  Ensure