How To Fix OQ_C611 - Missing meter reading for card type

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 611

• Message text: Missing meter reading for card type

What causes this issue?

The logistic document creation process tried to assign payment card
entries from the document base table (DBT) to meter readings from the
DBT. The corresponding entries for the card type with document key &V1&
and item key &V2& were not found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the meter reading upload process has been run succesfully
for all materials.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C611 - Missing meter reading for card type ?

  The SAP error message OQ_C611, which indicates "Missing meter reading for card type," typically occurs in the context of utility billing or meter data management within SAP IS-U (Industry Solution for Utilities). This error suggests that the system is unable to find a required meter reading for a specific card type, which is essential for processing billing or other related functions.
  Causes:
  
  Missing Meter Reading: The most straightforward cause is that there is no meter reading recorded for the specified card type in the system.
  Incorrect Configuration: The configuration for the meter reading process may not be set up correctly, leading to the system not recognizing the required readings.
  Data Entry Errors: There may have been an error during data entry, resulting in the meter reading not being saved or linked correctly to the card type.
  Timing Issues: The meter reading may not have been entered in time for the billing cycle or process that is currently being executed.
  System Integration Issues: If the meter readings are being imported from an external system, there may be issues with the data transfer or mapping.
  
  Solutions:
  
  Check Meter Readings: Verify that the meter readings for the relevant card type have been entered into the system. You can do this by navigating to the relevant transaction codes (e.g., EL31 for meter reading documents) and checking the entries.
  Review Configuration: Ensure that the configuration for meter reading and card types is set up correctly in the SAP system. This may involve checking the settings in the IS-U module.
  Data Entry Correction: If there are missing or incorrect entries, correct them by entering the appropriate meter readings for the card type in question.
  Reprocess Billing: If the meter readings have been entered after the billing process was initiated, you may need to reprocess the billing to include the new readings.
  Consult Documentation: Review SAP documentation or help resources for specific guidance on handling this error message, as it may provide additional context or steps tailored to your system's configuration.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system setup.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Meter Reading Document), EL30 (Create Meter Reading Document), and others related to meter reading and billing.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and enter meter readings in the system.
  
  By following these steps, you should be able to identify the cause of the OQ_C611 error and implement a solution to resolve it.