How To Fix OQ_C610 - Payment card type &1 not defined as an exceptional card type

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 610

• Message text: Payment card type &1 not defined as an exceptional card type

What causes this issue?

Payment card type &V1& was marked as relevant for the logistic document
creation process, &V2&. Within logistics document customizing for
process &V2&, location indicator &V3&, this card type is not defined as
an "exceptional" card type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the completion strategy is set correctly for card type &V1&.
If it is, maintain the logistic document card type exceptions with
transaction <DS:TRAN.O5BC35>O5BC35</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C610 - Payment card type &1 not defined as an exceptional card type ?

  The SAP error message OQ_C610 indicates that a specific payment card type is not defined as an exceptional card type in the system. This error typically arises when processing transactions involving payment cards, and it can prevent the successful completion of payment-related activities.
  Cause:
  The error occurs when:
  
  A payment card type (e.g., Visa, MasterCard, etc.) is being used in a transaction, but it has not been configured in the SAP system as an exceptional card type.
  The system is expecting certain configurations for payment card types that are not met, leading to the error.
  
  Solution:
  To resolve the OQ_C610 error, you can follow these steps:
  
  
  Check Payment Card Configuration:
  
  Go to the SAP transaction code SPRO to access the SAP Reference IMG.
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Payment Transactions > Define Payment Card Types.
  Ensure that the payment card type in question is defined in the system.
  
  
  
  Define Exceptional Card Types:
  
  In the same configuration area, check if the payment card type is marked as an exceptional card type.
  If it is not defined, you may need to add it to the list of exceptional card types. This typically involves specifying the card type and any relevant parameters.
  
  
  
  Review Payment Card Settings:
  
  Ensure that all necessary settings related to payment cards are correctly configured, including merchant accounts, payment processing settings, and any relevant integration with payment gateways.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test transaction using the payment card type to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access the SAP Reference IMG for configuration.
  OBPM1: Manage payment methods in the system.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional insights or updates related to payment card processing and error handling.
  
  
  
  User Roles:
  
  Ensure that you have the necessary authorizations to make changes to payment card configurations in the SAP system.
  
  
  
  By following these steps, you should be able to resolve the OQ_C610 error and ensure that the payment card type is properly defined in your SAP system.