How To Fix OQ_C313 - Time zone does not exist (location: &1, address: &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 313

• Message text: Time zone does not exist (location: &1, address: &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C313 - Time zone does not exist (location: &1, address: &2) ?

  The SAP error message OQ_C313, which states "Time zone does not exist (location: &1, address: &2)," typically occurs when the system is unable to find a valid time zone configuration for a specific location or address in the system. This can happen in various contexts, such as when dealing with logistics, transportation, or scheduling functionalities.
  Cause:
  
  Missing Time Zone Configuration: The time zone for the specified location or address has not been defined in the system.
  Incorrect Location or Address: The location or address provided may be incorrect or not properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to locations or addresses.
  System Settings: The system may not have the necessary updates or configurations to recognize the time zone.
  
  Solution:
  
  
  Check Time Zone Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to Logistics > Logistics Execution > Shipping > Basic Shipping Functions > Define Time Zones.
  Ensure that the time zone for the specified location is defined and correctly configured.
  
  
  
  Verify Location and Address:
  
  Check the master data for the location or address in question. Ensure that it is correctly entered and that all required fields are filled out.
  Use transaction codes like OVX5 (for locations) or BP (Business Partner) to verify the details.
  
  
  
  Update Master Data:
  
  If the time zone is missing, you may need to create or update the relevant master data records to include the correct time zone.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as sometimes time zone data can be affected by system updates.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to time zone configurations for any specific instructions or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OVX5, and BP for managing time zones and locations.
  SAP Notes: Search for SAP Notes related to time zone issues, as they may provide additional insights or solutions.
  User Roles: Ensure that you have the necessary permissions to make changes to time zone configurations and master data.
  
  By following these steps, you should be able to resolve the OQ_C313 error and ensure that the time zone is correctly configured for the specified location or address.