How To Fix OQ_C312 - Rejected records not processed (&1/&2/&3/&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: OQ_C - IS-Oil SSR : Message pool Fuels

• Message number: 312

• Message text: Rejected records not processed (&1/&2/&3/&4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OQ_C312 - Rejected records not processed (&1/&2/&3/&4) ?

  The SAP error message OQ_C312 "Rejected records not processed (&1/&2/&3/&4)" typically occurs during the processing of data in the SAP system, particularly in the context of order processing, material management, or similar transactions. This error indicates that there are records that have been rejected and not processed due to various reasons.
  Causes:
  
  
  Data Validation Issues: The records may contain invalid data or do not meet the required criteria for processing. This could include missing mandatory fields, incorrect data formats, or values that do not conform to the expected range.
  
  
  Configuration Errors: There may be issues with the configuration settings in the relevant modules (e.g., MM, SD) that prevent the records from being processed correctly.
  
  
  Authorization Issues: The user processing the records may not have the necessary authorizations to perform the action, leading to rejection.
  
  
  System Errors: There could be underlying system issues, such as database locks or inconsistencies in the data.
  
  
  Dependencies on Other Processes: The records may depend on other processes or transactions that have not been completed successfully.
  
  
  Solutions:
  
  
  Review the Error Log: Check the detailed error log or application log to identify the specific reasons for the rejection. This can provide insights into what needs to be corrected.
  
  
  Data Correction: If the issue is related to data validation, correct the data in the records that are causing the rejection. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  
  
  Configuration Check: Review the configuration settings in the relevant SAP modules to ensure they are set up correctly. This may involve checking settings in transaction codes like SPRO.
  
  
  Authorization Review: Ensure that the user has the necessary authorizations to process the records. This may involve checking user roles and permissions.
  
  
  Reprocess the Records: After making the necessary corrections, attempt to reprocess the rejected records. This can often be done through the same transaction or a specific reprocessing transaction.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Engage SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SM37 (Job Monitoring), SLG1 (Application Log), or specific transaction codes related to the module in question.
  SAP Notes: Search for SAP Notes related to error OQ_C312 in the SAP Support Portal for any known issues or patches that may address the problem.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the OQ_C312 error and implement a solution to resolve it.