How To Fix OPS_SE_PUR_COMMON031 - Scale segment: either quantity or value must be not initial

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 031

• Message text: Scale segment: either quantity or value must be not initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON031 - Scale segment: either quantity or value must be not initial ?

  The SAP error message OPS_SE_PUR_COMMON031 indicates that there is an issue with the scale segment in a purchasing document, where either the quantity or the value is not initialized (i.e., they are empty or zero). This error typically occurs in scenarios involving purchase orders, purchase requisitions, or other procurement-related documents.
  Cause:
  
  Missing Quantity or Value: The most common cause of this error is that the system expects either a quantity or a value to be provided for a line item in a purchasing document, but both are missing or set to zero.
  Incorrect Configuration: There may be configuration issues in the material master or purchasing info records that lead to this error.
  Data Entry Error: Users may have inadvertently left the quantity or value fields blank during data entry.
  
  Solution:
  
  Check the Document: Review the purchasing document (e.g., purchase order or requisition) to ensure that either the quantity or the value is filled in for the relevant line item. If both fields are empty, fill in at least one of them.
  Validate Material Master: Ensure that the material master data is correctly maintained. Check if the relevant fields are populated and that the material is set up correctly for purchasing.
  Review Info Records: If applicable, check the purchasing info records to ensure that they are correctly configured and that they contain the necessary data.
  User Training: If this error is occurring frequently, consider providing additional training to users on how to properly enter data in purchasing documents.
  Debugging: If the issue persists and seems to be related to a specific transaction or process, it may require debugging or further investigation by a technical consultant to identify any underlying issues in the system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or ME23N (Display Purchase Order) to access and modify the purchasing documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Support may have provided updates or fixes that could resolve the issue.
  Documentation: Refer to SAP documentation for detailed information on purchasing processes and the required fields for different document types.
  
  By addressing the missing quantity or value and ensuring proper data entry and configuration, you should be able to resolve the OPS_SE_PUR_COMMON031 error.