How To Fix OPS_SE_PUR_COMMON032 - Scale segment: quantity and value cannot be filled at the same time

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_PUR_COMMON - Messages for Services in Purchasing

• Message number: 032

• Message text: Scale segment: quantity and value cannot be filled at the same time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_PUR_COMMON032 - Scale segment: quantity and value cannot be filled at the same time ?

  The SAP error message OPS_SE_PUR_COMMON032, which states "Scale segment: quantity and value cannot be filled at the same time," typically occurs in the context of pricing conditions in purchasing documents, such as purchase orders or contracts. This error indicates that both the quantity and the value fields are being populated simultaneously in a scale segment, which is not allowed.
  Cause:
  
  Conflicting Input: The error arises when both the quantity and value fields are filled in a pricing condition that uses scale pricing. In SAP, scale pricing allows for different prices based on the quantity purchased, but it does not support filling both fields at the same time.
  Incorrect Configuration: The pricing condition type may be incorrectly configured to allow both fields to be filled, leading to this conflict.
  Data Entry Error: Users may inadvertently enter values in both fields when creating or modifying a pricing condition.
  
  Solution:
  
  Review Input Fields: Check the pricing condition in the purchase order or contract. Ensure that either the quantity or the value field is filled, but not both. Remove the value from one of the fields to resolve the conflict.
  Adjust Pricing Condition: If you are using a custom pricing condition type, review its configuration in the SAP system. Ensure that it is set up correctly to handle scale pricing without allowing both fields to be populated.
  User Training: Provide training to users on how to correctly enter scale pricing information to avoid this error in the future.
  Debugging: If the error persists and you believe it should not be occurring, consider debugging the transaction or checking for any custom enhancements that may be affecting the behavior of the pricing conditions.
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on pricing conditions and scale pricing.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME31K (Create Contract) to navigate and troubleshoot pricing conditions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  By following these steps, you should be able to resolve the OPS_SE_PUR_COMMON032 error and ensure proper handling of scale pricing in your SAP environment.