How To Fix OPS_SE_IVE007 - Header texts could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_IVE - Invoice Verification Messages

• Message number: 007

• Message text: Header texts could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Function module READ_TEXT triggered an exception.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_IVE007 - Header texts could not be retrieved ?

  The SAP error message OPS_SE_IVE007, which states "Header texts could not be retrieved," typically occurs in the context of SAP's logistics or supply chain modules, particularly when dealing with documents that require header text information, such as purchase orders, sales orders, or delivery documents.
  Causes:
  
  Missing Texts: The header texts for the document in question may not have been maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the text objects.
  Configuration Issues: There may be configuration issues in the text management settings or the relevant document type.
  Data Inconsistencies: There could be inconsistencies in the database or issues with the underlying data model.
  System Performance: If the system is experiencing performance issues, it may fail to retrieve the texts in a timely manner.
  
  Solutions:
  
  Check Text Maintenance: Verify that the header texts are properly maintained for the relevant document type. You can do this by navigating to the text maintenance area in SAP (e.g., transaction codes like SO10 for standard texts).
  Review Authorizations: Ensure that the user has the necessary authorizations to view and retrieve header texts. This can be checked in the user roles and profiles.
  Configuration Review: Check the configuration settings for text management in the relevant module. This may involve reviewing the settings in SPRO (SAP Customizing Implementation Guide).
  Database Consistency Check: Run consistency checks on the database to identify any issues that may be causing the retrieval failure.
  System Performance Monitoring: Monitor system performance and check for any ongoing issues that may affect data retrieval. This may involve checking system logs or performance metrics.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to text management, such as SO10 (for standard texts) and SE11 (for data dictionary).
  SAP Documentation: Refer to SAP Help documentation for detailed information on text management and error handling.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.