How To Fix OPS_SE_IVE008 - Item texts could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_IVE - Invoice Verification Messages

• Message number: 008

• Message text: Item texts could not be retrieved

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Item texts could not be retrieved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_IVE008 - Item texts could not be retrieved ?

  The SAP error message OPS_SE_IVE008, which states "Item texts could not be retrieved," typically occurs in the context of SAP's logistics or procurement modules when the system is unable to fetch the text descriptions associated with certain items in a document, such as a purchase order or sales order.
  Causes:
  
  Missing Texts: The item texts may not have been maintained in the master data for the material or service.
  Authorization Issues: The user may not have the necessary authorizations to view the texts.
  Configuration Issues: There may be configuration problems in the text management settings in SAP.
  Data Inconsistencies: There could be inconsistencies in the database or issues with the data transport.
  Language Settings: The texts may not be available in the language set in the user profile.
  
  Solutions:
  
  Check Master Data: Ensure that the item texts are maintained in the material master or service master. You can do this by navigating to the relevant transaction (e.g., MM02 for material master) and checking the text tab.
  Review Authorizations: Verify that the user has the necessary authorizations to access the texts. This can be done by checking the user roles and authorizations in transaction SU53 or SU01.
  Configuration Review: Check the configuration settings for text management in the relevant customizing transactions (e.g., SPRO). Ensure that the text types and access sequences are correctly set up.
  Data Consistency Check: Run consistency checks on the database to identify any inconsistencies. This may involve using transaction codes like SE14 for database utility.
  Language Settings: Ensure that the texts are available in the language that the user is using. You can check the user’s language settings in their user profile (transaction SU01).
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Review SAP documentation related to text management and item texts for further insights on how to maintain and troubleshoot item texts.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.