How To Fix OPS_SE_APPL_SHP351 - Delivery &1 could not be locked because of system failure

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

• Message number: 351

• Message text: Delivery &1 could not be locked because of system failure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_APPL_SHP351 - Delivery &1 could not be locked because of system failure ?

  The SAP error message OPS_SE_APPL_SHP351 indicates that a delivery document (in this case, identified by &1) could not be locked due to a system failure. This type of error typically arises in scenarios where there are issues with database locks or system resources.
  Causes:
  
  Database Lock Issues: The delivery document may be locked by another process or transaction, preventing the current operation from acquiring the necessary lock.
  System Resource Problems: Insufficient system resources (like memory or CPU) can lead to failures in processing requests.
  Network Issues: Temporary network problems can disrupt communication between the application server and the database.
  Database Corruption: In rare cases, corruption in the database can lead to locking issues.
  Transaction Timeout: If a transaction takes too long to complete, it may time out, leading to a failure in locking the document.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries on the delivery document. If you find locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations).
  Review System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the failure.
  Monitor System Resources: Use transaction ST02 (Tune Summary) or ST04 (Database Performance Analysis) to monitor system performance and identify any bottlenecks.
  Restart the Application Server: If the issue persists, consider restarting the application server to clear any temporary issues.
  Database Consistency Check: If you suspect database corruption, perform a consistency check on the database. This may require the assistance of your database administrator.
  Contact SAP Support: If the problem continues and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM21: System log.
  ST02: Tune summary for performance monitoring.
  ST04: Database performance analysis.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches/updates.
  Documentation: Review SAP documentation related to delivery processing and locking mechanisms for more insights.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the OPS_SE_APPL_SHP351 error message.