How To Fix OPS_SE_APPL_SHP350 - Delivery &1 is locked by user &2; operation cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: OPS_SE_APPL_SHP - Proxy Messages for Delivery Services

• Message number: 350

• Message text: Delivery &1 is locked by user &2; operation cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OPS_SE_APPL_SHP350 - Delivery &1 is locked by user &2; operation cancelled ?

  The SAP error message "OPS_SE_APPL_SHP350 Delivery &1 is locked by user &2; operation cancelled" indicates that a specific delivery document (identified by &1) is currently locked by another user (identified by &2). This typically occurs when one user is processing or editing a delivery document, and another user attempts to access or modify the same document simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the delivery document, which locks it to prevent data inconsistencies.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work on the delivery document and then try again.
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can search for the specific delivery document and see which user has locked it.
  
  If you have the necessary authorizations, you can also unlock the document if it is safe to do so.
  
  
  Communicate with the User: If you identify the user who has locked the document, you can communicate with them to understand when they will finish their work.
  Check for Stale Locks: If you suspect that the lock is stale (e.g., the user has logged off without releasing the lock), you can remove the lock using SM12, but this should be done with caution and typically requires appropriate authorizations.
  Review System Configuration: If locking issues are frequent, it may be worth reviewing the system configuration or discussing with your SAP Basis team to optimize locking behavior.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks in the system.
  SM21: To check system logs for any related issues.
  SU01: To check user details and their current sessions.
  
  
  User Training: Ensure that users are trained on how to properly close sessions and release locks when they are done with their work.
  Performance Monitoring: Regularly monitor system performance and locking behavior to identify patterns that may require further investigation or optimization.
  
  If the issue persists or if you are unsure about unlocking a document, it is advisable to consult with your SAP Basis or support team for further assistance.