How To Fix OM_ESA012 - An error occured when reading manager of employee &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: OM_ESA - Error Messages for OM ESA Services

• Message number: 012

• Message text: An error occured when reading manager of employee &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OM_ESA012 - An error occured when reading manager of employee &1. ?

  The SAP error message OM_ESA012 indicates that there was an issue when trying to read the manager information for a specific employee (denoted by &1). This error typically arises in the context of organizational management or employee data retrieval processes.
  Causes:
  
  Missing Manager Data: The employee in question may not have a manager assigned in the organizational structure.
  Incorrect Organizational Structure: There may be inconsistencies or errors in the organizational structure that prevent the system from retrieving the manager's information.
  Authorization Issues: The user may not have the necessary permissions to view the manager's details for the specified employee.
  Data Corruption: There could be corruption in the employee master data or organizational management data.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system configuration errors.
  
  Solutions:
  
  Check Employee Data: Verify that the employee has a manager assigned in the system. You can do this by checking the employee's organizational assignment in the relevant infotype (e.g., Infotype 0001 - Organizational Assignment).
  Review Organizational Structure: Ensure that the organizational structure is correctly set up and that all relevant data is maintained without inconsistencies.
  Authorization Check: Confirm that the user has the necessary authorizations to access the manager's information for the employee in question.
  Data Consistency Check: Run consistency checks on the organizational management data to identify and rectify any discrepancies.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation into potential system or database issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PPOME (Change Organization and Staffing) or PA20 (Display HR Master Data) to check employee and organizational data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Organizational Management (OM) for best practices in maintaining employee and manager data.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving SAP support.