How To Fix OIJ_RU463 - Carrier service group &1 not found for service code &2 plant &3

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_RU - Messages for TSW-ETRAN integration

• Message number: 463

• Message text: Carrier service group &1 not found for service code &2 plant &3

What causes this issue?

The program cannot find the service group that is assigned to this
service code and plant.

System Response

The program cannot upload the carrier invoice.

How to fix this error?

Check the following Customizing settings:
You have defined the carrier service group that is assigned to the
carrier service code and plant in the
<DS:SIMG.V_OIJ_RU_SERVGRP>Define Carrier Service Groups</> Customizing
activity.
You have assigned the correct carrier service group to the service code
and plant in the
<DS:SIMG.V_OIJ_RU_SERVASS>Assign Carrier Service Codes to Groups</>
Customizing activity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_RU463 - Carrier service group &1 not found for service code &2 plant &3 ?

  The SAP error message OIJ_RU463 indicates that the system is unable to find a carrier service group for a specified service code and plant. This error typically occurs in the context of logistics and transportation management within the SAP system, particularly when dealing with carrier services in the Oil and Gas industry (as indicated by the OIJ prefix).
  Cause:
  
  Missing Configuration: The carrier service group may not be configured in the system for the specified service code and plant.
  Incorrect Data Entry: The service code or plant may have been entered incorrectly, leading to the system being unable to find the corresponding carrier service group.
  Master Data Issues: The relevant master data for the carrier service group may be incomplete or not maintained properly.
  Transport Layer Issues: There may be issues with the transport layer or the connection between different SAP systems if applicable.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for carrier service groups in the SAP system.
  Ensure that the carrier service group is defined for the specified service code and plant.
  If it is missing, create the necessary configuration for the carrier service group.
  
  
  
  Verify Data Entry:
  
  Double-check the service code and plant entered in the transaction or process that triggered the error.
  Ensure that they are correct and correspond to existing entries in the system.
  
  
  
  Review Master Data:
  
  Check the master data related to the carrier service group, service codes, and plants.
  Ensure that all necessary fields are filled out and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up carrier service groups and troubleshooting related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OIJ_CARRIER or OIJ_SERVICE to access and manage carrier service groups and related configurations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and edit carrier service group configurations in the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.