How To Fix OIJ_EL724 - Stop meter reading crosses over the zero mark

SAP Error Message - Details

• Message type: E = Error

• Message class: OIJ_EL - OIL TSW: Messages for TSW Execution Layer

• Message number: 724

• Message text: Stop meter reading crosses over the zero mark

What causes this issue?

The quantity to be transferred will result in a stop meter reading
which is greater than the maximum meter reading. As a result, the meter
reading will start again from zero which will result in the stop meter
reading being less then the opening reading.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OIJ_EL724 - Stop meter reading crosses over the zero mark ?

  The SAP error message OIJ_EL724, which states "Stop meter reading crosses over the zero mark," typically occurs in the context of managing meter readings in SAP for utilities or similar applications. This error indicates that the stop meter reading is less than the start meter reading, which is not valid because it suggests that the meter has rolled over (crossed zero) in a way that is not acceptable for the data being processed.
  Cause:
  
  Incorrect Meter Readings: The most common cause is that the stop reading entered is lower than the start reading, which can happen if the readings are not recorded correctly or if there is a misunderstanding of how the meter operates (e.g., if it is a resettable meter).
  Meter Roll-Over: If the meter has a maximum reading limit and rolls over to zero, the readings may need to be adjusted to reflect this correctly.
  Data Entry Errors: Manual entry errors when inputting the meter readings can lead to this issue.
  
  Solution:
  
  Verify Meter Readings: Check the recorded start and stop meter readings to ensure they are accurate. If the stop reading is indeed lower than the start reading, you will need to correct it.
  Adjust for Roll-Over: If the meter has rolled over, you may need to adjust the readings accordingly. For example, if the start reading is 9999 and the stop reading is 0001, you should calculate the actual consumption by considering the rollover.
  Re-enter Correct Values: After verifying and adjusting the readings, re-enter the correct values in the system.
  Consult Documentation: Refer to the SAP documentation or user manuals specific to your implementation for any additional guidelines on handling meter readings and rollovers.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users entering meter readings are trained on how to handle situations involving meter rollovers and the correct procedures for entering readings.
  System Configuration: Review the configuration settings in SAP related to meter reading and ensure they are set up correctly to handle the types of meters being used.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP utilities management.