How To Fix OD850 - Ticket &1 saved &2

SAP Error Message - Details

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 850

• Message text: Ticket &1 saved &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD850 - Ticket &1 saved &2 ?

  The SAP error message OD850 typically indicates that there is an issue related to the processing of a ticket in the SAP system. The message format "Ticket &1 saved &2" suggests that a ticket (likely a service or support ticket) has been saved, but there may be additional information or a status that needs to be addressed.
  Cause:
  
  Incomplete Data: The ticket may have been saved with incomplete or incorrect data, which can lead to issues in processing.
  Authorization Issues: The user may not have the necessary permissions to perform certain actions related to the ticket.
  System Configuration: There may be configuration issues in the SAP system that affect how tickets are processed or saved.
  Integration Issues: If the ticketing system is integrated with other systems, there may be issues with data transfer or communication between systems.
  
  Solution:
  
  Check Ticket Details: Review the details of the ticket to ensure that all required fields are filled out correctly. Look for any missing or incorrect information.
  User Authorization: Verify that the user has the necessary authorizations to save and process tickets. If not, contact your SAP administrator to adjust permissions.
  System Configuration: Consult with your SAP Basis or configuration team to ensure that the system is set up correctly for ticket processing.
  Integration Checks: If the ticketing system is integrated with other systems, check for any errors in the integration logs or communication channels.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for more detailed troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message OD850.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those related to ticket management or support.
  Support Community: Engage with the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to SAP support for further assistance.