Message type: E = Error
Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages
Message number: 848
Message text: Other uncomplete similar ticket &1 found: you must complete this first.
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OD848
- Other uncomplete similar ticket &1 found: you must complete this first. ?The SAP error message OD848 indicates that there is an incomplete ticket (or request) that must be completed before you can proceed with the current action. This error typically arises in the context of SAP's Service Management or Customer Relationship Management (CRM) modules, where multiple tickets or requests can be linked or dependent on one another.
Cause: Incomplete Ticket: The primary cause of this error is that there is another ticket (or request) that is not fully processed or completed. This could be due to missing information, unresolved issues, or pending approvals. Dependencies: The system enforces a dependency where certain actions cannot be taken until prior related actions are completed.
Configuration Issues: Sometimes, the configuration of the system may lead to dependencies that are not clearly defined or managed.
Solution: Identify the Incomplete Ticket: Check the error message for the ticket number (indicated by &1) and locate it in the system. You can use transaction codes
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