How To Fix OD851 - Ticket &1 : Error occurred in carrier ticket customer function.

OD851 - Overview

• Message type: E = Error

• Message class: OD - IS-Oil: TSW Traders' and Schedulers' Workbench messages

• Message number: 851

• Message text: Ticket &1 : Error occurred in carrier ticket customer function.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message OD851 - Ticket &1 : Error occurred in carrier ticket customer function. ?

  The SAP error message OD851, which states "Error occurred in carrier ticket customer function," typically relates to issues in the processing of carrier tickets within the SAP system. This error can occur in various contexts, such as during the creation, modification, or processing of transportation-related documents.
  Causes:
  
  Custom Code Issues: The error often arises from custom enhancements or user exits that are not functioning correctly. If there are custom functions or modifications in the carrier ticket processing, they may be causing the error.
  Data Issues: Inconsistent or incorrect data in the carrier ticket or related documents can lead to this error. This includes missing mandatory fields or incorrect data formats.
  
  Configuration Issues: Incorrect configuration settings in the transportation management module or related areas can also trigger this error.
  System Bugs: Occasionally, this error may be due to bugs in the SAP system itself, especially if you are using an older version or have not applied