How To Fix OC115 - Customer & is not a Ship-to party - meter assignment not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 115

• Message text: Customer & is not a Ship-to party - meter assignment not possible

What causes this issue?

Stock measuring meters which normally have a physically fixed location
can only be linked to 'Ship-to' customers.
The customer &V1& however is not used as a 'Ship-to' party for any
other customer and does not have a self-referencing 'Ship-to' (SH)
partner function.

System Response

The system prevents meter assignment.

How to fix this error?

Please select another customer or create a self-referencing 'Ship-to'
partner function for this customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC115 - Customer & is not a Ship-to party - meter assignment not possible ?

  The SAP error message OC115 indicates that the customer in question is not recognized as a valid Ship-to party for the transaction you are attempting to perform. This typically occurs in scenarios involving sales orders, deliveries, or other logistics processes where a customer must be assigned a specific Ship-to address.
  Cause:
  
  Customer Master Data Issues: The customer may not have a valid Ship-to address assigned in the customer master data.
  Incorrect Customer Type: The customer may not be set up correctly in the system (e.g., it might be a sold-to party but not a ship-to party).
  Missing or Inactive Ship-to Party: The Ship-to party may not exist in the system, or it may be inactive.
  Configuration Issues: There may be configuration issues in the system that prevent the customer from being recognized as a Ship-to party.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify that the customer has a valid Ship-to address assigned.
  Ensure that the customer is set up as a Ship-to party in the relevant sales area.
  
  
  
  Create or Update Ship-to Party:
  
  If the customer does not have a Ship-to address, you may need to create one (transaction code XD01 for creating a customer).
  Ensure that the Ship-to party is active and properly configured.
  
  
  
  Review Customer Type:
  
  Ensure that the customer is set up with the correct roles (e.g., Sold-to, Ship-to) in the customer master data.
  
  
  
  Check Configuration:
  
  If you have access to configuration settings, check the settings in the Sales and Distribution (SD) module to ensure that the customer types and roles are correctly defined.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance. They may need to check for any underlying configuration issues or data inconsistencies.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XD01: Create Customer Master
  VA01: Create Sales Order
  VL01N: Create Outbound Delivery
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Refer to SAP documentation for detailed information on customer master data management and the role of Ship-to parties in sales and distribution processes.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the OC115 error message in SAP.