How To Fix OC113 - Customer & is not a ship-to party. Meter assignment not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 113

• Message text: Customer & is not a ship-to party. Meter assignment not possible

What causes this issue?

Meters which normally have a physically-fixed location can only be
linked to 'ship-to' customers.
Customer &V1& is not used as a 'ship-to' party for any other
customer and does not have a self-referencing 'ship-to' (SH) partner
function.

System Response

The system prevents meter assignment.

How to fix this error?

Please select another customer or create a self-referencing 'ship-to'
partner function for this customer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OC113 - Customer & is not a ship-to party. Meter assignment not possible ?

  The SAP error message OC113 indicates that the customer specified in a transaction is not recognized as a valid ship-to party. This typically occurs in scenarios where a customer master record is not properly set up or linked to a ship-to address in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Master Data Issues: The customer may not have a valid ship-to address assigned in the customer master data.
  Incorrect Customer Number: The customer number entered may be incorrect or not exist in the system.
  Ship-to Party Configuration: The ship-to party may not be configured correctly in the system, or the relationship between the sold-to party and ship-to party is missing.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant fields.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the customer has a valid ship-to address assigned. If not, you may need to create or update the ship-to party using transaction code VD01 (create) or VD02 (change).
  
  
  
  Verify Customer Number:
  
  Ensure that the customer number entered in the transaction is correct and exists in the system.
  
  
  
  Check Ship-to Party Configuration:
  
  Ensure that the ship-to party is correctly linked to the sold-to party. This can be checked in the customer master data under the "Partner Functions" tab.
  If necessary, add the ship-to party using the appropriate transaction.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data inconsistencies in the customer master records.
  If you have access, you can use transaction SE16 to view the relevant tables (like KNA1 for customer master data) to check for missing or incorrect entries.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Partner Functions: Understanding the different partner functions (like sold-to party, ship-to party, bill-to party) is crucial for managing customer relationships in SAP.
  Transaction Codes:
  
  XD03: Display Customer Master
  VD01: Create Customer (Sales Area)
  VD02: Change Customer (Sales Area)
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on customer master data management and partner functions.
  
  By following these steps, you should be able to resolve the OC113 error and ensure that the customer is correctly set up as a ship-to party in your SAP system.