How To Fix OC116 - Customer & is not a Ship-To party - site control is not valid

OC116 - Overview

• Message type: E = Error

• Message class: OC - IS-Oil: BDRP Bulk Distribution Requirement Planning messages

• Message number: 116

• Message text: Customer & is not a Ship-To party - site control is not valid

What causes this issue?

Site control parameters for replenishment planning can only be linked
to 'Ship-to' customers.
The customer &V1& however is not used as a 'Ship-to' party for any
other customer and does not have a self-referencing 'Ship-to' (SH)
partner function.

System Response

The system prevents the definition of site control parameters.

How to fix this error?

Please select another customer or create a self-referencing 'Ship-to'
partner function for this customer.

Error message extract from SAP system. Copyright SAP SE.

OC116 - Details

• The SAP error message OC116, which states "Customer & is not a Ship-To party - site control is not valid," typically occurs in the context of sales and distribution (SD) when there is an issue with the customer master data, specifically related to the ship-to party configuration.
  
  Cause:
  
  Incorrect Customer Master Data: The customer you are trying to use as a ship-to party is not set up correctly in the system. This could mean that the customer is not defined as a ship-to party in the customer master data.
  Missing Ship-To Party: The customer may not have any associated ship-to addresses defined in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master records that prevent the system from recognizing the customer as a valid ship-to party.
  
  Configuration Issues: There may be issues with the configuration settings in the SAP system that affect how customers and ship-to parties are managed.
  
  
  Solution:
  
  
  Check