How To Fix OB146 - Select customer/customer group or transfer plants

SAP Error Message - Details

• Message type: E = Error

• Message class: OB - IS-OIL Downstream TDP messages

• Message number: 146

• Message text: Select customer/customer group or transfer plants

What causes this issue?

Missing mandatory information for permit for excise duty-free.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that you have entered values for customer/customer group 1, or
plant and receiving plant, and material/material group 2.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OB146 - Select customer/customer group or transfer plants ?

  The SAP error message OB146 ("Select customer/customer group or transfer plants") typically occurs in the context of configuring or using the SAP system for sales and distribution (SD) or financial accounting (FI) modules. This error indicates that the system requires specific customer or customer group information, or that the transfer plants need to be defined for the transaction you are trying to execute.
  Cause:
  
  Missing Customer/Customer Group: The error may arise if the customer or customer group is not specified in the transaction or configuration you are attempting to perform.
  Transfer Plant Not Defined: If you are working with inter-company transactions or transfers, the relevant plants may not be defined or linked correctly in the system.
  Configuration Issues: There may be issues in the configuration settings related to customer master data or sales area settings.
  Data Inconsistencies: There could be inconsistencies in the master data that prevent the system from processing the transaction.
  
  Solution:
  
  
  Check Customer/Customer Group:
  
  Ensure that you have selected a valid customer or customer group in the transaction. If you are using a specific customer group, verify that it is correctly defined in the system.
  Navigate to the customer master data (transaction code XD03 for display) to confirm that the customer exists and is active.
  
  
  
  Define Transfer Plants:
  
  If the transaction involves multiple plants, ensure that the transfer plants are defined in the system. You can check this in the configuration settings for inter-company processes.
  Use transaction code SPRO to access the configuration and navigate to the relevant sections for defining plants and their relationships.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings related to sales areas, customer master data, and inter-company settings to ensure everything is set up correctly.
  Check the settings under Sales and Distribution > Master Data > Business Partners > Customer > Define Customer Account Groups.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data that may be causing the error.
  Use transaction codes like SE16 to view tables related to customer data and ensure that all necessary fields are populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer data and related configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.