How To Fix OA747 - SAP ArchiveLink (document format is unknown/not readable)

OA747 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 747

• Message text: SAP ArchiveLink (document format is unknown/not readable)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA747 - SAP ArchiveLink (document format is unknown/not readable) ?

  The SAP error message OA747 indicates that the system is unable to read or recognize the document format of an archived document in SAP ArchiveLink. This can occur for several reasons, including unsupported file formats, missing or misconfigured document converters, or issues with the ArchiveLink configuration itself.
  Causes of OA747 Error
  
  
  Unsupported Document Format: The document format may not be supported by the ArchiveLink system. For example, if the document is in a proprietary format that does not have a corresponding viewer or converter in SAP.
  
  
  Missing Document Converter: If the necessary document converter (e.g., for PDF, TIFF, etc.) is not installed or configured correctly, the system will not be able to process the document.
  
  
  
  Configuration Issues: There may be issues with the ArchiveLink configuration, such as incorrect settings in the ArchiveLink administration or missing entries in the content repository.
  
  
  Corrupted Document: The document itself may be corrupted or not properly archived, leading to issues