How To Fix OA745 - SAP ArchiveLink (internal error in document viewer during display)

OA745 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 745

• Message text: SAP ArchiveLink (internal error in document viewer during display)

What causes this issue?

An error was reported by the partner system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The reason for the error cannot be eliminated from the application.
Please inform your system administrator / content server administrator.

Error message extract from SAP system. Copyright SAP SE.

OA745 - Details

• The SAP error message OA745 indicates an internal error in the document viewer when trying to display documents in SAP ArchiveLink. This error can occur due to various reasons, including configuration issues, problems with the document storage system, or issues with the document viewer itself.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the ArchiveLink configuration can lead to errors when trying to display documents.
  Document Viewer Problems: The document viewer may not be properly installed or configured, or it may be incompatible with the version of SAP you are using.
  Network Issues: Connectivity problems between the SAP system and the document storage system can cause display errors.
  Document Format Issues: The document format may not be supported by the viewer, or the document may be corrupted.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  
  Solutions:
  
  Check Configuration: Verify the ArchiveLink configuration settings in transaction OAC0. Ensure that the document types and storage systems