How To Fix OA667 - Document could not be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 667

• Message text: Document could not be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA667 - Document could not be displayed ?

  The SAP error message OA667, which states "Document could not be displayed," typically occurs when there is an issue with displaying a document in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Document: The document you are trying to access may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Incorrect Document Type: The document type may not be supported for display in the current context.
  Technical Issues: There may be a problem with the underlying system, such as a database issue or a problem with the document management system (DMS).
  File Format Issues: The document may be in a format that is not supported by the SAP viewer or the associated application.
  
  Solutions:
  
  Check Document Existence: Verify that the document exists in the system. You can do this by checking the document management system or the relevant transaction code.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the document. This can be checked in the user roles and profiles.
  Verify Document Type: Make sure that the document type is correct and that it is supported for display in the context you are using.
  Check System Status: Look for any system messages or logs that might indicate a technical issue. You may need to contact your SAP Basis team for assistance.
  File Format Compatibility: Ensure that the document is in a compatible format. If necessary, convert the document to a supported format.
  Use Alternative Viewing Options: If the standard viewer is not working, try using an alternative method to view the document, such as downloading it to your local machine.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for document management.
  SAP Notes: Check SAP Notes for any known issues related to the error message OA667. SAP frequently updates its knowledge base with solutions to common problems.
  System Logs: Review system logs (SM21) and application logs (SLG1) for any additional error messages that may provide more context about the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP's official support channels for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the OA667 error message in SAP.