How To Fix OA321 - No errors with PDF conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 321

• Message text: No errors with PDF conversion

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA321 - No errors with PDF conversion ?

  The SAP error message OA321, which states "No errors with PDF conversion," typically indicates that the system has attempted to convert a document to PDF format but did not encounter any errors during the process. However, this message can be misleading, as it may imply that the PDF conversion was successful, but the expected output is not available or not as intended.
  Possible Causes:
  
  Missing Output Device Configuration: The output device for PDF conversion may not be properly configured in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to generate or access the PDF output.
  Incorrect Print Settings: The print settings or parameters for the document may not be set correctly, leading to an empty or missing PDF.
  Document Content Issues: The document being converted may not contain any content or may be in a format that does not convert well to PDF.
  Temporary System Issues: There may be temporary issues with the SAP system or the underlying infrastructure that affect PDF generation.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Ensure that the output device for PDF generation is correctly configured in the SAP system. You can check this in transaction SPAD (Spool Administration).
  Verify that the device type for PDF is set correctly.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to generate and access PDF outputs. This can be done through transaction SU53 or by consulting with your security team.
  
  
  
  Verify Print Settings:
  
  Review the print settings and parameters for the document being converted. Ensure that all required fields are filled out correctly.
  
  
  
  Inspect Document Content:
  
  Check the content of the document being converted. If the document is empty or not formatted correctly, it may result in a PDF with no content.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction SLG1 to check application logs.
  
  
  
  Test with Different Documents:
  
  Try converting a different document to see if the issue is specific to one document or a broader problem with the PDF conversion process.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address known issues with PDF conversion.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD (Spool Administration)
  SLG1 (Application Log)
  SU53 (Authorization Check)
  
  
  Documentation: Refer to SAP Help documentation for more details on PDF conversion and output management.
  Community Forums: Check SAP Community forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the OA321 error message in SAP.