How To Fix OA320 - SAP ArchiveLink (error in storage system)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 320

• Message text: SAP ArchiveLink (error in storage system)

What causes this issue?

Communication error

System Response

Example: The communication link to the content server could not be
established.

How to fix this error?

Inform your content server administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA320 - SAP ArchiveLink (error in storage system) ?

  The SAP error message OA320 indicates that there is an issue with the ArchiveLink storage system. This error typically arises when there is a problem with the connection to the storage system, or when the storage system itself is not functioning correctly. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Connection Issues: The connection between SAP and the storage system may be disrupted or misconfigured.
  Storage System Down: The storage system (e.g., a file system, database, or third-party storage solution) may be down or not accessible.
  Configuration Errors: Incorrect configuration settings in the ArchiveLink settings or the storage system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the storage system.
  File System Issues: If the storage system is a file system, there may be issues such as insufficient disk space or file system corruption.
  
  Solutions:
  
  Check Connection: Verify that the connection to the storage system is active and correctly configured. This may involve checking network settings, firewall rules, and connection parameters.
  Storage System Status: Ensure that the storage system is up and running. If it is down, restart the service or contact the system administrator.
  Review Configuration: Check the ArchiveLink configuration in SAP (transaction OAC0) to ensure that all settings are correct, including the storage system settings.
  Check Authorizations: Ensure that the user or service account has the necessary permissions to access the storage system. This may involve checking user roles and authorizations in both SAP and the storage system.
  Monitor Disk Space: If the storage system is a file system, check for sufficient disk space and resolve any issues related to disk usage.
  Logs and Traces: Review the SAP application logs (transaction SLG1) and the storage system logs for any error messages that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ArchiveLink and the specific error message for any known issues or patches.
  Documentation: Refer to the official SAP documentation for ArchiveLink for detailed configuration and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to diagnose and resolve the OA320 error in SAP ArchiveLink.