How To Fix OA316 - Destination & storage syst. & RFC (communications error in partner syst.)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 316

• Message text: Destination & storage syst. & RFC (communications error in partner syst.)

What causes this issue?

A connection failure occurred in the RFC communication with an external
content server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Have the content server checked.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA316 - Destination & storage syst. & RFC (communications error in partner syst.) ?

  The SAP error message OA316 indicates a communication error between the SAP system and a partner system, typically related to the RFC (Remote Function Call) connection. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes of OA316 Error
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the partner system. This could be due to firewalls, routing issues, or network outages.
  
  
  RFC Destination Configuration: The RFC destination may not be configured correctly. This includes incorrect parameters such as the target host, system number, client, user credentials, or connection type.
  
  
  Partner System Down: The partner system may be down or not reachable. This could be due to maintenance, server issues, or other operational problems.
  
  
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the partner system.
  
  
  SAP System Configuration: There may be issues with the SAP system configuration, such as missing or incorrect settings in the transaction codes related to RFC connections.
  
  
  Solutions to OA316 Error
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to check the connectivity between the SAP system and the partner system.
  Ensure that there are no firewalls blocking the communication.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination that is causing the error. Ensure that the connection parameters (like hostname, system number, client, user, and password) are correct.
  Test the connection using the "Connection Test" option in SM59.
  
  
  
  Check Partner System Status:
  
  Verify that the partner system is up and running. If it is down, coordinate with the relevant team to resolve the issue.
  
  
  
  Review User Authorizations:
  
  Ensure that the user credentials used for the RFC connection have the necessary authorizations to access the partner system.
  
  
  
  Check SAP System Logs:
  
  Review the system logs in transaction SM21 for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SM59: Manage RFC Destinations
  SM21: System Log
  ST22: Dump Analysis
  SICF: HTTP Service Hierarchy Maintenance (for web services)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on RFC connections and troubleshooting communication errors.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the root cause of the OA316 error and implement the appropriate solution.