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How To Fix OA317 - RFC information sent (archive system &, destination &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

  • Message number: 317

  • Message text: RFC information sent (archive system &, destination &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message OA317 - RFC information sent (archive system &, destination &) ?

    The SAP error message OA317 indicates that there is an issue with the RFC (Remote Function Call) communication between the SAP system and the archive system. This message typically occurs when the system is trying to send information to an archive system but encounters a problem in the process.

    Cause:

    1. Connection Issues: There may be a problem with the network connection between the SAP system and the archive system.
    2. Configuration Errors: The RFC destination may not be correctly configured in the SAP system.
    3. Authorization Issues: The user or service account used for the RFC connection may not have the necessary authorizations to access the archive system.
    4. Archive System Unavailability: The archive system may be down or not reachable due to maintenance or other issues.
    5. Incorrect Parameters: The parameters being sent to the archive system may be incorrect or not in the expected format.

    Solution:

    1. Check RFC Destination:

      • Go to transaction SM59 in the SAP GUI.
      • Verify the configuration of the RFC destination used for the archive system. Ensure that the connection type, target host, and service are correctly set up.
      • Test the connection to ensure it is working properly.
    2. Network Connectivity:

      • Ensure that there are no network issues preventing communication between the SAP system and the archive system. You can use tools like ping or traceroute to check connectivity.
    3. Authorization Check:

      • Verify that the user or service account used for the RFC connection has the necessary authorizations to access the archive system. Check roles and authorizations in transaction PFCG.
    4. Check Archive System Status:

      • Ensure that the archive system is up and running. If it is down, coordinate with the relevant team to bring it back online.
    5. Review Logs:

      • Check the application logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
    6. Parameter Validation:

      • Review the parameters being sent to the archive system to ensure they are correct and in the expected format.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the documentation for the archiving process in SAP to ensure that all prerequisites and configurations are correctly set up.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the OA317 error message in your SAP system.

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