How To Fix OA314 - SAP ArchiveLink (connection to storage system not supported)

SAP Error Message - Details

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 314

• Message text: SAP ArchiveLink (connection to storage system not supported)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

The SAP kernel does not support the SAP ArchiveLink interface.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA314 - SAP ArchiveLink (connection to storage system not supported) ?

  The SAP error message OA314 indicates that there is an issue with the connection to the storage system in SAP ArchiveLink. This error typically arises when the system is unable to establish a connection to the specified storage system, which is necessary for archiving documents and data.
  Causes of OA314 Error
  
  
  Incorrect Configuration: The connection settings for the storage system may be incorrectly configured in the SAP system. This includes parameters such as the storage system type, connection details, or credentials.
  
  
  Storage System Not Available: The storage system itself may be down or not reachable due to network issues, server downtime, or misconfiguration.
  
  
  Authorization Issues: The user or service account that is trying to access the storage system may not have the necessary permissions to connect or perform operations.
  
  
  Incompatible Storage System: The storage system being used may not be compatible with the version of SAP ArchiveLink you are using.
  
  
  Missing or Incorrect ArchiveLink Configuration: The ArchiveLink configuration may be incomplete or incorrect, leading to connection issues.
  
  
  Solutions to OA314 Error
  
  
  Check Configuration:
  
  Go to the ArchiveLink administration (transaction code OAC0) and verify the configuration of the storage system.
  Ensure that the connection parameters (like URL, port, and credentials) are correct.
  
  
  
  Test Connection:
  
  Use the ArchiveLink test tools to check the connection to the storage system. This can often be done in the same configuration area.
  
  
  
  Check Storage System Status:
  
  Ensure that the storage system is up and running. Check for any network issues that might prevent connectivity.
  
  
  
  Review Authorizations:
  
  Verify that the user or service account has the necessary authorizations to access the storage system. This may involve checking roles and permissions in both SAP and the storage system.
  
  
  
  Consult Documentation:
  
  Review the documentation for both SAP ArchiveLink and the specific storage system you are using to ensure compatibility and correct setup.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues or provide patches related to the OA314 error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  OAC0: ArchiveLink Administration
  OAC2: ArchiveLink Storage System Configuration
  OAC3: ArchiveLink Document Types
  
  
  
  SAP Notes: Always check the SAP Support Portal for any specific notes related to ArchiveLink and the OA314 error.
  
  
  Documentation: Refer to the official SAP Help Portal for detailed information on configuring ArchiveLink and troubleshooting common issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the OA314 error in SAP ArchiveLink.