How To Fix OA312 - SAP ArchiveLink (SAP kernel error)

OA312 - Overview

• Message type: E = Error

• Message class: OA - SAP ArchiveLink: Messages for SAP ArchiveLink

• Message number: 312

• Message text: SAP ArchiveLink (SAP kernel error)

What causes this issue?

A request was to be sent to a content server.
The SAP kernel could not forward the request to the content server.

System Response

An error was reported by the SAP kernel.
Archive command invalid.
The error occurred when calling the kernel function (programming
error).

How to fix this error?

The kernel functions of the content server connection should not be
used for your own programs. The content server functionality can only
be used via the SAP ArchiveLink function modules.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message OA312 - SAP ArchiveLink (SAP kernel error) ?

  The SAP error message OA312 typically indicates an issue related to SAP ArchiveLink, which is a component used for document management and archiving in SAP systems. The error message suggests that there is a problem with the SAP kernel or the ArchiveLink configuration.
  
  Cause:
  
  Kernel Issues: The error may arise from an outdated or incompatible SAP kernel version. If the kernel is not updated, it may not support certain ArchiveLink functionalities.
  Configuration Problems: Incorrect configuration settings in ArchiveLink can lead to this error. This includes issues with the content repository, storage system, or document types.
  Database Issues: Problems with the database where the archived documents are stored can also trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the ArchiveLink documents can result in this error.
  
  
  Solution:
  
  Update SAP Kernel: Ensure that you are using the latest version of the SAP kernel. Check the SAP Support Portal for any available updates